Do not trust their price quotes. I have had service from this company a couple times. Both time the price they charged (or tried to charge) was much higher than their original quote. My last visit, I took my vehicle there on Monday morning, was told I would have a evaluation within an hour or two. 6 hours later, I stopped by to see if any progress was made on my vehicle. I was taken to see the vehicle and they explained to me the issue. I was told that they would not be able to get to it until Thursday. Thursday afternoon, I received a call and was told that the wrong VIN was placed in their system and that the original quote was wrong. The new cost (labor only) would be five times the amount they quoted me, not to mention the cost of the parts. Had I known the cost was that high, I would have taken it elsewhere or made other plans. However, I had to get a rental car for those 4 days they had my vehicle, and now because I decided not to use their service, I will have to have a rental for another 1-2 days, if not more. They made no attempt to fix their mistake. Their mistake cost me money, needless to say, I will not return to their shop.
Hello Chris, may we have a contact number to speak with you directly about this? Thanks, TCoA
- Transmission Corporation of America