Knoxville Auto Repair

Do not waste your time here. There is an honest place down the street. Im not a person easily fooled by a smiling face. I judge a business on the work that is done. I would rather a place look shady and do great work then have a smiling face that stabs me in the back. That sums up TCoA a smiling face that will stab you in the back. I wont go into my grievance with the company, but to make a long story short they botched a job for me, and want me to pay more money than it costs in the first place to fix it. I have been every where looking for a good mechanic. Firestone, TCoA, Mineke etc, but they are hard to come by in Knoxville, and trust me its not this place. If you have gotten work there and have been satisfied consider yourself lucky. Most of the good reviews are probably friends and family of the buisness, but if you are reading this review consider it a warning. STAY AWAY from TCoA

Angel and wendy will take very good care of you. Best service in knoxville. Lance cunningham wanted over 1,000.00 to replace a part in my 05 mustang gt's transmission and were going to need the car a week. Angel sent a tow truck and picked up the car and had me back on the road the next day. And also only charged me 267.30 with a 1 year warranty.

EDIT 3/25/13 Part I got fixed at this place broke while it was still under the waranty, but they will not honor the warranty. They want to charge me more money to get it fixed. I will never deal with these swanks again. Wish I could write Poor to Poor. RUN! Don't go to this place! First off if you ever notice all the cars sitting outside the shop for sale....Look there on the street, and in the drive way. Those cars are from unsuspecting clients who go there get quoted for work, have work done and they go back for pick up and the bill has gotten LARGER from 2000 to 3000 for a transmission repair. This place cant fix a check engine light, why would I get a transmission repaired by them. Don't be fooled by the friendly face of Angel, or by Dave Ramsey endorsing them. These girls will LEGALLY STEAL YOUR CAR, or they will say the problem is fixed youll get home its not fixed and they will tell you oh well.....they have your money, so what are you going to do about it. When I first met them I thought that I had finally found an honest mechanic, but these girls are just thieves with an honest face. BEWARE. They have a BBB rating of A+, but I suspect that is just because their clients are uneducated about filing a complaint. There are 5 complaints with them in the last 3 years, but Im know there are many more upset customers out there just look at the reviews from real people. Just living in the area I have met several that have had their car stolen from these women. You may even detect a hint of naivety in the clients who say they were satisfied with the work. They ripped me off on a still un fixed repair, and I am trying to save you the trouble. Keep looking there is an honest mechanic out there......let me know if you find one because this one ain't it! PS. If you need to know where to buy a decent used car check outside TCoA on Clinton they always have recently aquired vehicles going on sale presumably with new transmissions.....I saw a gold trooper out there last week.

I brought a drive shaft in to get the universal joints removed. They said they would have it done in about two hours. I get a phone call saying that they won't continue working on it because the drive shaft is bad. The mechanic ruined the drive shaft and tore up the end yoke. They then told me to take it to a drive line specialist, but failed to provide any means of compensation for mangling the drive shaft and yoke. I confronted them about it and the mechanic at first denied damaging any part and I pointed out the fresh damage he created with the vice and press. He then acknowledged the fact he did damage it, but refused to do anything about it and told me I had to take it to a drive line specialist. Why should I have to pay for damages they did to my drive line and yoke?